Frequently Asked Questions - Driver

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• Must be 18 year old to deliver with Bicycle.
• Must be 19 year old to deliver with Car, Motorcycle or Scooter.
• Have a valid driver’s license, insurance and registration of your vehicle.
• Pass a background check.

Drivers can cancel a delivery request at anytime.

• Before Pickup – You can cancel without penalty, but frequent cancellations may affect your driver rating.
• After Pickup – If you must cancel after picking up the package, you must return it to the sender.
• For Misleading Package Descriptions – If the package weight, size, or contents do not match the listed details, you can reject the delivery with reporting the issue in the app.

GO Pickup drivers are paid weekly via direct deposit to their registered bank account.

Yes! As a GO Pickup driver, you have the flexibility to accept or decline delivery requests.

Drivers should inspect packages without opening it before accepting them. If an item does not match the description provided by the sender, you may reject the request without penalty.

🚫 Prohibited Items (Not Allowed for Delivery):

• Alcohol, tobacco, or vape products.
• Firearms, ammunition, explosives, or weapons.
• Illegal drugs or unprescribed medications.
• Hazardous materials (flammable, toxic, or radioactive substances).
• High Valuables like Cash, high-value jewelry.
• Live animals or perishables requiring temperature control.

✅ Allowed Items (Can Be Delivered):

• Documents and legal papers.
• Small electronics and accessories.
• Clothing and personal items.
• Food & Groceries
• Retail packages and general household items.

GO Pickup allows various vehicle types

• Cars (Sedan, SUV, Hatchback, Mini-Van, Pickup Truck) – Best for general deliveries.
• Motorcycles & Bikes – Allowed for small, lightweight deliveries in select areas.